Orbitz, Travelocity, Expedia suspend airline booking fees
April 28, 2009
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Orbitz / Expedia
If you’ve been avoiding the big travel websites because of their booking fees, you might want to reconsider. Orbitz, Travelocity and Expedia have all stopped charging airline booking fees until May 31.
The Chicago Tribune says that Expedia was the first to drop their booking fee, followed by the other two. (Priceline hasn’t charged booking fees for 2 years.) The idea is to eliminate the advantage that airlines have over travel agents by eliminating the price difference.
Will the fees return eventually? No one is talking. Orbitz, however, has also dropped booking fees for hotels reserved by July 15.
I HAVE TRAVEL WITH EXPEDIA AND THE PRICES SOMETIMES ARE GREAT.
Expedia has an “F” rating with the BBB and is at the top of “rip of report” for their horrible customer service practices. I would not use them again. Ever. I’m not alone. The other sites have good ratings with the BBB.